Helping someone who already has a prescription?
A family member can build a prescription-led enquiry for an oncology medicine need. The patient’s treating team remains responsible for all treatment decisions.
What to keep ready
- The medicine or brand name on the prescription
- The prescribed strength, if you can see it
- Your email address for a reply
- The current prescription and patient treatment country
What happens after an enquiry
We review the medicine list, prescription and destination details as one referral case. If there may be an appropriate next step, we explain what is relevant. An enquiry is not an accepted order or a promise of supply.
For urgent treatment needs
For time-sensitive treatment questions, stay in contact with the patient’s treating oncology team and a local licensed pharmacy. Medrack coordinates prescription-led enquiries and does not provide clinical advice.