The proposed medicine details
The medicine name, strength, form and proposed manufacturer or originator product should be set out clearly. The family should be able to compare them with the prescription and ask the treating team about any clinical question.
The route and documentation
The appropriate documentation requirements, delivery method and any case-specific regulatory or clearance steps should be explained before a decision. A courier is not a guarantee of approval or customs clearance.
The complete cost and next step
The total cost, what it covers, the payment instructions and the next step should be confirmed in writing. If these details are unclear, pause and ask for clarification rather than sending payment.
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